R&S Integrated
 
"Information Through Innovation"
 
Home Contact Us Site Map


LINKS
 Products
Services
Help and Support
Information Request
Employment
About Us
Privacy Policy


www site

 
This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.
 
 
 
 
 
 
 
 

   

What scanners work with Laserfiche?

Laserfiche supports hundreds of scanners that utilize the ISIS driver scanner interface.  A comprehensive list of scanners can be found here.  Even though a scanner is listed, please contact tech support before purchasing to ensure compatability and current level of support.

Back to Top

   

Does Laserfiche allow me to edit or alter a scanned image?

No.  Once a page has been scanned to Laserfiche there is no way to alter the image.  An imaging system should not provide any method for altering an images once it has been saved.

This is also why Laserfiche does not use shared network drives.  At no time does a user have direct access to the images once they have been scanned.

Back to Top

   

What about electronic documents?

Electronic documents (Word, Excel, AutoCAD, etc.) can indeed be edited.  Depending the security model in place electronic documents can be updated, new revisions created or they can be protected in the same manner as a scanned image.

Back to Top

   

Where can I find basic document imaging information?

Laserfiche provides a wealth of information on their website.  For general questions, check their FAQ page.  For more in-depth records management information, try here.

You can also call our sales department and we will be happy to answer any questions your might have: 863-709-8044

Back to Top

   

Can I integrate Laserfiche with... ?

R&S has integrated Laserfiche with many different legacy and business applications.  For more specific questions, please contact out sales department, 863-709-8044, and we can provide you with the details of our integration capabilities.

Back to Top

   

When is Laserfiche 7 going to be released... ?

The tentative release data for Laserfiche 7.0 is August 30th.  Upon final release of 7.0, R&S will conduct extensive testing on the release version and consult with other Laserfiche dealers as to their experiences before we upgrade any of out current installations

Back to Top

   

Why do you sell two different Agenda Management Software products...  ?

Each agenda management product, Agenda Manager and Easy Agenda, fill different needs for agenda users.  Agenda Manager is tightly integrated with the Laserfiche product suite while Easy Agenda is completely independent of Laserfiche or any other imaging products.

We will be happy to demonstrate both Easy Agenda and Agenda Manager for you and help you to decide which product will provide the best solution to your agenda software needs.

Back to Top

 

 

 
 

Home | Contact Us | Site Map

Copyright © 2004, R&S Integrated Products and Services, Inc.  All Rights Reserved.
Last Updated:  09/16/2005 08:10 AM